Terms of Service

Please read these terms carefully before using our services

Last Updated: December 2024

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Jkl Systems Design Inc., operating as JKL System, concerning your access to and use of our website and services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

Services Description

JKL System provides professional computer systems design, integration, and technical consulting services. Our services include but are not limited to:

  • Computer integrated systems design and architecture
  • System integration and implementation
  • Technical consulting and advisory services
  • Custom software development
  • Managed IT services and support

The specific scope, deliverables, and terms of each engagement will be defined in separate service agreements or statements of work.

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services or servers
  • Not attempt to gain unauthorized access to our systems
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights

Intellectual Property Rights

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, software, and documentation, are owned by JKL System or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Unless otherwise specified in a separate agreement, all deliverables and work products created by JKL System remain our property until full payment is received. Upon payment, ownership rights will be transferred as specified in the applicable service agreement.

Service Agreements and Payment Terms

Specific services will be provided under separate service agreements or statements of work that detail:

  • Scope of services and deliverables
  • Project timelines and milestones
  • Fees and payment terms
  • Acceptance criteria
  • Support and maintenance terms

Payment terms will be specified in each service agreement. Unless otherwise stated, invoices are due within 30 days of the invoice date. Late payments may be subject to interest charges and may result in suspension of services.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation continues even after the termination of services.

Confidential information does not include information that is publicly available, independently developed, or rightfully obtained from third parties without confidentiality obligations.

Warranties and Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. However, except as expressly stated in a service agreement:

  • Our services are provided on an as-is and as-available basis
  • We make no warranties regarding uninterrupted or error-free service
  • We do not guarantee specific results or outcomes
  • We disclaim all implied warranties including merchantability and fitness for a particular purpose

Limitation of Liability

To the maximum extent permitted by law, JKL System shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to our services.

Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific services giving rise to the claim during the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless JKL System, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your negligence or willful misconduct

Term and Termination

These Terms remain in effect while you use our services. Either party may terminate a service agreement as specified in that agreement.

We reserve the right to suspend or terminate your access to our services immediately, without prior notice, for any breach of these Terms or for any other reason at our sole discretion.

Upon termination, you must cease all use of our services, and any outstanding payment obligations become immediately due.

Dispute Resolution

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good faith negotiations between the parties.

If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association, with the arbitration taking place in Ontario, Canada.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website with a new effective date.

Your continued use of our services after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of our services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and JKL System regarding the use of our services and supersede all prior agreements and understandings.

Contact Information

For questions about these Terms or our services, please refer to our contact information below.

Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

Jkl Systems Design Inc.
403-2 Linsmore Place
Whitchurch-Stouffville, L4A 4T4
Ontario, Canada

Email: contact@jklsystem.lat
Phone: +1 (986) 523-1044
Website: www.jklsystem.lat